Legal

Terms of Service

Last updated: January 2025. Please read these terms carefully before using the InnoviTEQ website or services.

1. Acceptance of Terms

By accessing or using the InnoviTEQ website at innoviteq.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and InnoviTEQ ("InnoviTEQ", "we", "us", or "our"), a technology company based in Sekondi-Takoradi, Ghana.

If you do not agree to these Terms, please do not access or use our Website. We reserve the right to update these Terms at any time. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

These Terms are governed by the laws of the Republic of Ghana. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ghana.

2. Use of the Website

You may use our Website for lawful purposes only. By using the Website, you agree that you will not:

  • Use the Website in any way that violates applicable local, national, or international laws or regulations
  • Transmit any unsolicited or unauthorised advertising or promotional material (spam)
  • Attempt to gain unauthorised access to any part of the Website, its servers, or any connected systems
  • Introduce viruses, trojans, worms, or other malicious or technologically harmful material
  • Scrape, crawl, or systematically extract data from the Website without our prior written consent
  • Impersonate InnoviTEQ, its employees, or any other person or entity
  • Use the Website to collect personal information about other users without their consent
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website

We reserve the right to terminate or restrict your access to the Website at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

3. Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of InnoviTEQ or its content suppliers and is protected by applicable intellectual property laws.

3.1 Trademarks

The InnoviTEQ name, logo, and all related product and service names, design marks, and slogans are trademarks of InnoviTEQ. You may not use these marks without our prior written permission.

3.2 Permitted Use

You may access and view the content on this Website for your personal, non-commercial use. You may print or download a single copy of any page for personal reference, provided you do not modify the content and retain all copyright and proprietary notices.

3.3 Prohibited Use

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from our Website without our prior written consent, except as expressly permitted above.

4. Products and Services

Information about InnoviTEQ products and services on this Website is provided for general informational purposes. Product features, availability, and pricing are subject to change without notice.

4.1 Product Development Status

Some products described on this Website, including Affix and Batr POS, may be in active development. Features described represent intended functionality and may differ from the final released product. We make no guarantees regarding release dates or specific feature availability.

4.2 Demo Requests

Submitting a demo request does not constitute a purchase agreement or guarantee of service delivery. Demo requests are subject to availability and our team's discretion to schedule and conduct demonstrations.

4.3 Service Engagements

Engagement for InnoviTEQ professional services (software development, consulting, design, etc.) is governed by separate service agreements entered into between InnoviTEQ and the client. These Terms do not constitute a service agreement.

5. User Submissions

When you submit information through our Website — including contact forms, job applications, partnership enquiries, or newsletter subscriptions — you represent and warrant that:

  • The information you provide is accurate, current, and complete
  • You have the right to submit the information and it does not infringe any third-party rights
  • The submission does not contain any material that is defamatory, obscene, offensive, or otherwise objectionable
  • You are not submitting on behalf of a competitor for the purpose of gathering competitive intelligence

By submitting information to us, you grant InnoviTEQ a non-exclusive, royalty-free licence to use that information for the purposes described in our Privacy Policy. We will handle all personal information in accordance with our Privacy Policy.

6. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, InnoviTEQ disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Website will be uninterrupted, error-free, or free of viruses or other harmful components
  • Warranties regarding the accuracy, completeness, or reliability of any content on the Website
  • Warranties that defects will be corrected or that the Website or its servers are free of viruses or other harmful components

InnoviTEQ does not warrant or make any representations regarding the use or the results of the use of the materials on this Website in terms of their correctness, accuracy, reliability, or otherwise.

7. Limitation of Liability

To the fullest extent permitted by applicable law, InnoviTEQ and its directors, employees, agents, partners, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, data, or business opportunities
  • Business interruption or loss of goodwill
  • Damages arising from your use of or inability to use the Website or its content
  • Damages arising from unauthorised access to or alteration of your transmissions or data
  • Damages arising from any third-party content or conduct on the Website

In no event shall InnoviTEQ's total liability to you for all claims arising from or relating to these Terms or your use of the Website exceed the amount you paid to InnoviTEQ in the twelve months preceding the claim, or GHS 1,000 (one thousand Ghana Cedis), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Ghana, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties.

If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of Sekondi-Takoradi, Ghana. You consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

By using the Website, you consent to the collection and use of your information as described in our Privacy Policy.

View our Privacy Policy →

11. Changes to These Terms

We reserve the right to modify these Terms at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes, we may also provide additional notice, such as a prominent notice on the Website.

Your continued use of the Website after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Website.

We encourage you to review these Terms periodically to stay informed of any updates.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company: InnoviTEQ

Location: Sekondi-Takoradi, Ghana

Email: info@innoviteq.com

Website: Contact Form

We aim to respond to all legal enquiries within 5 business days.

Questions about these terms? Contact us and we'll be happy to help.